365-Day Hassle-Free Returns & Exchanges!
Sign in
If you do not have an account, click Create AccountCreate Account
FAQ
Frequently Asked Questions (FAQ) - The College Jersey
๐ Shopping & Ordering
1. Q: How do I order an authentic NCAA football jersey?
A: Shopping for your favorite college football jersey is simple! Browse by Team, Conference, or Player using our navigation menus. Select your desired customizable football jersey, choose your size, and click 'Add to Cart'. Proceed to our secure checkout to enter your shipping address and complete your payment.
2. Q: What payment methods do you accept?
A: We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a fast and secure checkout experience.
๐ Product Details: Styles, Material & Quality
3. Q: What types of NCAA jerseys do you offer?
A: We offer a wide variety of officially licensed NCAA football jerseys to suit every fan:
-
Authentic/Elite Jerseys: Premium on-field style jerseys with exact team details.
-
Replica/Game Jerseys: The most popular fan jerseys, offering great value and iconic team designs.
-
Customizable Jerseys: Create a personalized college football jersey with your name and favorite number.
4. Q: What are the jerseys made of, and how is the quality?
A: Our jerseys are crafted from high-performance, breathable fabrics like 100% polyester or advanced moisture-wicking blends. For superior durability and an authentic look, team logos, player names, and numbers are typically applied with stitched twill lettering, not just printed. This ensures your jersey lasts for many game days.
5. Q: How do I find the right jersey size?
A: Please consult our detailed Jersey Size Guide for precise measurements. Sizing is similar to standard U.S. apparel, but checking the guide is the best way to ensure a perfect fit for your football jersey.
๐ Shipping, Delivery & Taxes
6. Q: What are the shipping options and delivery times?
A: We are proud to offer free standard shipping on all orders worldwide. To provide faster delivery, we utilize a global network of warehouses in the USA, Canada, Singapore, and Hong Kong. Your order is automatically routed and shipped from the location closest to your delivery address for optimal speed. Most orders arrive within 7 to 15 business days after processing. You will receive a tracking number once your order ships.
7. Q: Do you ship internationally, and are there any extra fees?
A: Yes! We offer free global shipping to most countries. Our multi-warehouse system allows us to ship efficiently worldwide. The price you see at checkout is all-inclusive—there are no hidden handling or brokerage fees from us. Please note, some countries may impose local customs duties, which are the responsibility of the recipient.
8. Q: Will I be charged sales tax at checkout?
A: No. A significant benefit of shopping with us is that customers are not charged any sales tax. Your final order total is the price of the jersey plus any applicable shipping (which is free), with no additional taxes added.
๐ Returns, Exchanges & Support
9. Q: What is your return and exchange policy?
A: We stand behind our products. Our hassle-free return policy allows you to return unworn items in original packaging with tags attached within 30 days of delivery for a full refund or exchange. Please note: personalized custom jerseys are final sale unless defective. To start a return, please visit our Returns Center [Link to your returns portal] or contact customer service.
10. Q: What if my item is defective or I received the wrong product?
A: We apologize for any error. For defective items or shipping mistakes, please contact our Customer Support team within 7 days of delivery. We will provide a prepaid return label and expedite a correct replacement to you immediately at no extra cost.
11. Q: How can I contact customer service?
A: Our dedicated support team is here to help! The fastest way to reach us is via email at [email protected] or by using the Contact Us form on our website. We aim to respond to all inquiries within one business day.
Comment